Each story is unique, and timelines vary depending on the nature and scope of the work. Before any services begin, we provide a clear service agreement outlining expectations, timeline, and pricing so you can move forward with confidence.
FAQ
Frequently Asked Questions
We understand that every story and every client is unique. Below are answers to some of the questions we are most commonly asked.
You do not need to think of yourself as a writer to preserve your story. Many of our clients begin with memories, conversations, handwritten notes, or simply a desire to preserve something meaningful. Some prefer writing, while others feel more comfortable speaking aloud and having their words thoughtfully transcribed.
Wherever you begin, we meet you there. Through one-on-one support, we help shape your story in a way that feels natural, comfortable, and authentic to you.
We treat your stories and personal information with the utmost care, professionalism, and confidentiality. Your materials are never shared outside our team without your permission.
We deeply value the trust our clients place in us and are committed to maintaining confidentiality. Because our work involves deeply personal stories and family histories, we do not publicly share client projects. However, we encourage you to review testimonials and are always happy to answer questions during a complimentary consultation.
Because every story is unique, pricing varies based on the level of support, timeline, and scope of the work.
Heirloom is committed to offering thoughtful, professional storytelling services at a more approachable investment than many traditional memoir and ghostwriting options, while still providing highly personalized support. Following your complimentary consultation, we will provide detailed pricing based on your goals and the approach best suited to preserving your story.
We welcome thoughtful conversations about unique requests and will always do our best to support your vision. If we are not the best fit for your needs, we will gladly help connect you with trusted resources that may better serve you.
Absolutely. While we are proud to serve clients locally in Boise and throughout the Treasure Valley, we also work with clients remotely through virtual meetings and technology.
Our focus is on helping preserve and thoughtfully refine the content of your story. While we do not currently provide formatting or publishing services, we are happy to connect clients with trusted professionals for printing, formatting, or publishing support upon request.
We value clarity and transparency. A sample agreement is available upon request for those who would like to better understand our process. Please email heirloomstorytellingservices@gmail.com for more details.